News for 'Customer Focus Services'

Sikka's first year ends with signs of progress for Infosys

Sikka's first year ends with signs of progress for Infosys

Rediff.com6 Aug 2015

The route to that target is clear in Sikka's mind.

SlicePay: The 'buy now, pay later' start-up for students

SlicePay: The 'buy now, pay later' start-up for students

Rediff.com7 Nov 2017

With more and more youngsters preferring to shop online, the credit appetite has surged.

Paytm Travel hopes to zoom past MakeMyTrip in 2020

Paytm Travel hopes to zoom past MakeMyTrip in 2020

Rediff.com14 Jan 2019

Paytm Travel claims to have a base of around 13 million customers, a threefold increase over the user base in FY17. While significant, it is but a fraction of Paytm's wallet user base of more than 300 million.

Why Maruti 800 was the biggest attraction for car lovers

Why Maruti 800 was the biggest attraction for car lovers

Rediff.com17 Feb 2014

The Maruti 800 changed the way cars were bought, sold and serviced in India, components were made, and industrial enterprises were organised. For the first time, the customer became the focus of manufacturing.

For India's airlines, the battle this time is over time, not price

For India's airlines, the battle this time is over time, not price

Rediff.com23 Jan 2017

Competition is intense and with the blurring of differences in service proposition and fares, it becomes imperative that airlines use their on-time performance for messaging and brand building.

Why the interim Budget will be different this time

Why the interim Budget will be different this time

Rediff.com15 Nov 2018

There was no law that prevented the government from presenting a sixth full Budget, or something similar to it.

Uninor to offer compensation for call drops

Uninor to offer compensation for call drops

Rediff.com23 Sep 2015

The Norway-based firm, Telenor, entered India through a joint venture with Unitech Wireless.

Despite COVID crisis, this fintech is offering 10-12% salary hikes

Despite COVID crisis, this fintech is offering 10-12% salary hikes

Rediff.com31 Jul 2020

Niyo is also offering bonuses and ESOPs, taking the total stock grants to over Rs 100 crore for all eligible employees.

Gourmet meals on wheels, 5-stars' latest success mantra

Gourmet meals on wheels, 5-stars' latest success mantra

Rediff.com4 Jul 2021

Since home-delivered meals from five-stars are cheaper by 15 to 20 per cent as compared to eating at the destination outside, food delivery has emerged as an important part of every restaurant's service portfolio.

IT cos on edge as major deals come up for renewal

IT cos on edge as major deals come up for renewal

Rediff.com25 Apr 2017

Sixteen major contracts worth nearly $14 billion to be renewed by June 2018 but uncertainty looms large.

Cleartrip, Taj Hotels to spread wings in West Asia

Cleartrip, Taj Hotels to spread wings in West Asia

Rediff.com23 Oct 2019

Cleartrip acquired Saudi travel firm Flyin last July and it provides bilingual ground support service and itineraries for inbound tourists.

Sania Mirza again hits out at media

Sania Mirza again hits out at media

Rediff.com18 Feb 2017

Sania Mirza has launched a scathing attack on the country's media, saying a certain sections of it choose to highlight the negative news.

Budget making exercise starts, health outlay may get 50% boost

Budget making exercise starts, health outlay may get 50% boost

Rediff.com30 Nov 2020

Outlay for infra is also expected to see a significant increase in view of the government's Rs 111-trillion investment plan under the national infrastructure pipeline to develop social and economic infrastructure over five years.

Airtel takes a leaf out of Jio as telecom battle intensifies

Airtel takes a leaf out of Jio as telecom battle intensifies

Rediff.com13 Sep 2021

When, recently, Bharti Airtel announced a Rs 21,000 crore rights issue, analysts pointed out that its structure was similar to that of Reliance's issue in June 2020. One similarity is that shareholders in both companies have to pay only 25 per cent of the money on application. The rest is to be paid in two tranches. In Bharti Airtel's case, it is within 36 months; in Reliance Jio's, it is within 17 months.

Digital push slows down banks' branch expansion plans

Digital push slows down banks' branch expansion plans

Rediff.com7 Jan 2018

Branch additions for most major banks in the current financial year do not correspond to the number of the past two years.

Sales of Maruti, Hyundai down; TaMo, M&M gain

Sales of Maruti, Hyundai down; TaMo, M&M gain

Rediff.com1 Jan 2022

Passenger vehicle market leaders Maruti Suzuki and Hyundai on Saturday reported a decline in wholesales in December 2021, although homegrown majors Tata Motors and Mahindra & Mahindra reported growth, amid semiconductor shortage continuing to impact production. Other manufacturers Nissan and Skoda also reported an increase in December 2021 sales although Honda Cars India witnessed a decline last month. The country's largest carmaker Maruti Suzuki India (MSI) reported a 4 per cent fall in wholesales to 153,149 units in December 2021 as against 160,226 units a year ago.

6 START-UP ideas you can launch from HOME

6 START-UP ideas you can launch from HOME

Rediff.com17 Feb 2021

Rohit Gawli, CEO, Lokal Kitchen, a food-tech company, tells you how to start a business from the comfort of your home.

Wipro to log out of PC manufacturing business

Wipro to log out of PC manufacturing business

Rediff.com4 Dec 2013

After HCL Infosystems, another IT major Wipro has decided to shut down its manufacturing of computers and servers due to changing market scenario and consumer preferences.

Covid impact: Imports of digital thermometers rise 2,410%

Covid impact: Imports of digital thermometers rise 2,410%

Rediff.com27 Jul 2021

From Covid-19 essentials, such as Vitamin C supplements and thermometers, to bicycles, laptops, and personal weighing scales, demand for certain items galloped during last financial year as the pandemic altered what Indians used on a day-to-day basis. Imports of outdoor sports equipment, handbags for women, and dentures, among others, plummeted. With outdoor activities coming to a halt last year and schools functioning virtually, imports of sports goods witnessed a decline, while inbound shipments of laptops and battery chargers saw a sharp uptick, according to the import data for the financial year 2020-21.

Vending it like Mercedes

Vending it like Mercedes

Rediff.com16 Nov 2016

The German auto maker is clawing back up the brand charts as it fights off competition from Audi, BMW in the Indian market.

Tata group companies outshine the market under N Chandrasekaran

Tata group companies outshine the market under N Chandrasekaran

Rediff.com20 Jan 2022

The group began to outperform the broader market only with the onset of the pandemic in March 2020 while earlier it was largely keeping pace with the Sensex. The group's market cap is up 164.4 per cent since the end of March 2020 against a 105 per cent rally in the Sensex.

How Skoda plans to make India its 5th-largest market

How Skoda plans to make India its 5th-largest market

Rediff.com16 Mar 2019

With a presence in the value segment, better service quality, and lower ownership cost, Skoda India's director of sales and marketing Zac Hollis aims to make important changes. He tells Arindam Majumder how he plans to make India the company's fifth-largest market by 2023.

How soon can Vistara fly international?

How soon can Vistara fly international?

Rediff.com16 Feb 2017

Vistara CEO Phee Teik Yeoh discusses the airline's expansion plans and challenges with Alnoor Peermohamed.

Indirect tax collections up 5.1% in Apr-Sept

Indirect tax collections up 5.1% in Apr-Sept

Rediff.com20 Oct 2013

Government has set indirect tax collection target of Rs 5.65 lakh crore for 2013-14

AI creating jobs, not stealing them

AI creating jobs, not stealing them

Rediff.com9 Sep 2017

'More than 900 companies believe that the majority of their employees worry about AI's role in potential job losses.' 'It makes employees anxious about working with machines or AI applications and fuels resistance to change,' says a Capgemini report.

ASK ANIL: 'Can I claim LTCG under new tax regime?'

ASK ANIL: 'Can I claim LTCG under new tax regime?'

Rediff.com18 Nov 2021

Anil Rego, CEO, Right Horizons, answers your personal income tax queries.

Citibank likely to hive off consumer banking business in India

Citibank likely to hive off consumer banking business in India

Rediff.com8 Mar 2021

In India, it is not easy to fight it out with the large banks which are nimble-footed and technology-savvy and are continuously innovating on the retail turf with newer products for customer acquisition.

How Shoppers Stop pulled itself back

How Shoppers Stop pulled itself back

Rediff.com23 Oct 2017

Shoppers Stop returns to its core business after divestments. The retailer plans growth through web and private labels.

TCS' 3-pronged strategy to sustain growth

TCS' 3-pronged strategy to sustain growth

Rediff.com23 Apr 2018

N Ganapathy Subramaniam, chief operating officer (COO), discusses the strategy to concert digital opportunities to larger deals, focus on reskilling own people instead of acquiring a company to get access to skillsets and demand from newer verticals in an interview with Romita Majumdar

How house designs are changing post Covid

How house designs are changing post Covid

Rediff.com11 Jul 2021

Realty - Sunday

How IL&FS crisis has impacted non-banking finance companies

How IL&FS crisis has impacted non-banking finance companies

Rediff.com5 Mar 2021

For non-banks, the IL&FS crisis was nothing short of India's Lehman moment, which has for a foreseeable future reset the sector on multiple grounds.

Benefits and risks of strategic investment

Benefits and risks of strategic investment

Rediff.com23 Oct 2009

Strategic investment gives the investing company access to resources at a fairly low cost.

IT majors prepare plan in line with demand revival

IT majors prepare plan in line with demand revival

Rediff.com10 Aug 2009

These companies are also reinforcing their product line, changing product offerings, focusing on 'recession-proof' sectors like pharma and healthcare, education, telecom and utilities to tide over the dip in volumes.

In times of Covid-19, drive-through restaurant biz booms

In times of Covid-19, drive-through restaurant biz booms

Rediff.com10 Aug 2020

in the last three months, brands such as Tata Starbucks, KFC, and Pizza Hut have launched drive-through or kerb-side delivery services at their restaurants to catch consumers nervous about dining in.

Number portability: Telcos offer special plans!

Number portability: Telcos offer special plans!

Rediff.com21 Jan 2011

The new policy would force the operators to shift focus from acquiring new subscribers to retaining the existing ones.

'Mobile VAS mart to generate over Rs 55,000 cr'

'Mobile VAS mart to generate over Rs 55,000 cr'

Rediff.com11 Apr 2011

According to the PwC report titled -- Value Added Service: The Next Wave -- it is now time for India to evolve from the well established mobile messaging and commoditised voice play to focus on customer segmentation based data play.

8 supremely successful services that almost didn't take off

8 supremely successful services that almost didn't take off

Rediff.com21 Nov 2014

Would you believe if I were to tell you that YouTube was conceived as a video-dating platform?

Scale to skill: The mantra Indian IT needs

Scale to skill: The mantra Indian IT needs

Rediff.com14 Jun 2017

Of the 3.9 million the sector employs, HR experts say at least 100,000 are likely to lose their jobs by the end of this financial year. Ayan Pramanik and Raghu Krishnan report.

This edtech firm is using Covid as springboard for growth

This edtech firm is using Covid as springboard for growth

Rediff.com31 Aug 2020

Simplilearn said the pandemic had accelerated demand for skills in areas such as artificial intelligence, cloud computing, data science and cybersecurity.

Wipro gives momentum to SAP biz

Wipro gives momentum to SAP biz

Rediff.com3 Sep 2007

The company has also expanded its SAP services in the utilities industry, supply chain management and customer relationship management domain.