News for 'Customer Focus Services'

Meru in search of profit track

Meru in search of profit track

Rediff.com28 Sep 2012

Meru Cabs, launched in 2006, has everything going for it: A credible brand, loyal customers and a transparent pricing mechanism and technology. But, the only thing missing is profits. Meru wants to change that now. Says Meru CEO Siddhartha Pawha: FY13 will be focused towards achieving the last target.

Flipkart ups the ante in grocery battle with Amazon

Flipkart ups the ante in grocery battle with Amazon

Rediff.com9 May 2019

Flipkart Supermart is already live in Bengaluru, Chennai, Hyderabad and Delhi

With revenue of $31 mn, ignio is another feather in TCS cap

With revenue of $31 mn, ignio is another feather in TCS cap

Rediff.com14 Aug 2018

ignio has more than 75 patents filed in the artificial intelligence, machine-learning and intelligent-automation space

Direct tax collections to be monitored: FM

Direct tax collections to be monitored: FM

Rediff.com2 Sep 2010

During the meeting with chief commissioners and commissioners of income tax, customs and central excise in Mumbai, Mukherjee also expressed concerns over the slow growth in direct tax collections in the Mumbai zone.

Tough 2016 for IT, bigger battle in 2017

Tough 2016 for IT, bigger battle in 2017

Rediff.com2 Jan 2017

'The industry growth in 2016< came from the new digital technology segment which grew at over 20%.' 'The challenge for the industry is that the legacy business makes up almost 80% of revenue.' 'Hence the urgency to transform into digital business.'

MFIs' collections rebound in a big way, but delinquencies may surge

MFIs' collections rebound in a big way, but delinquencies may surge

Rediff.com8 Sep 2020

A vast majority of borrowers are in the essential services' supply chain with tiny and micro businesses, and this has sprung back.

Media & entertainment: Key issues ignored

Media & entertainment: Key issues ignored

Rediff.com2 Mar 2016

Union budget was mildly for cable broadcasting industry and DTH.

'Multi-task, adapt to changing world of work'

'Multi-task, adapt to changing world of work'

Rediff.com1 Oct 2020

'Young professionals should be open for jobs in adjacent industries, pick up a contract job to have an opening balance, develop skills in the job in hand, invest in learning and develop cognitive skills and capacities.' 'Spend as per the need only.'

Vodafone commits to invest Rs 13,000 cr in India

Vodafone commits to invest Rs 13,000 cr in India

Rediff.com13 Nov 2015

The investment was committed to by Vittorio Colao, CEO of Vodafone Group Plc.

Infosys sets up innovation studio in London

Infosys sets up innovation studio in London

Rediff.com10 Jun 2019

The studio, covering 20,000 ft with capacity for 250 employees, has a wellness zone, a usability lab and a range of creative spaces.

Sikka's first year ends with signs of progress for Infosys

Sikka's first year ends with signs of progress for Infosys

Rediff.com6 Aug 2015

The route to that target is clear in Sikka's mind.

At 25, can Jet Airways restore its earlier leadership position?

At 25, can Jet Airways restore its earlier leadership position?

Rediff.com4 May 2018

A resurgent SpiceJet is spreading its wings and Vistara is set to challenge Jet on long-haul routes in the coming years.

Sensex ends lower ahead of RBI policy call

Sensex ends lower ahead of RBI policy call

Rediff.com5 Dec 2017

The broader NSE Nifty too slipped by 9.50 points, or 0.09 per cent, to end at 10,118.25

This start-up can help the next 100 million loan seekers

This start-up can help the next 100 million loan seekers

Rediff.com22 Sep 2017

Credit Vidya helps lenders assess credit and fraud risk for thin-file and new-to-credit customers.

Why Maruti 800 was the biggest attraction for car lovers

Why Maruti 800 was the biggest attraction for car lovers

Rediff.com17 Feb 2014

The Maruti 800 changed the way cars were bought, sold and serviced in India, components were made, and industrial enterprises were organised. For the first time, the customer became the focus of manufacturing.

SlicePay: The 'buy now, pay later' start-up for students

SlicePay: The 'buy now, pay later' start-up for students

Rediff.com7 Nov 2017

With more and more youngsters preferring to shop online, the credit appetite has surged.

For India's airlines, the battle this time is over time, not price

For India's airlines, the battle this time is over time, not price

Rediff.com23 Jan 2017

Competition is intense and with the blurring of differences in service proposition and fares, it becomes imperative that airlines use their on-time performance for messaging and brand building.

Uninor to offer compensation for call drops

Uninor to offer compensation for call drops

Rediff.com23 Sep 2015

The Norway-based firm, Telenor, entered India through a joint venture with Unitech Wireless.

'Rs 30,000 crore NBFC loans are at risk'

'Rs 30,000 crore NBFC loans are at risk'

Rediff.com19 Nov 2019

'Usually, customers who don't get loans from banks approach NBFCs.' 'This is one reason NBFCs price their loans costlier than PSBs or private banks.' 'NBFCs will have higher delinquencies levels than private banks for most products.'

How FM plans to boost electronic manufacturing in India

How FM plans to boost electronic manufacturing in India

Rediff.com3 Feb 2020

But it may come with a downside risk of further rise in prices of several products.

Paytm Travel hopes to zoom past MakeMyTrip in 2020

Paytm Travel hopes to zoom past MakeMyTrip in 2020

Rediff.com14 Jan 2019

Paytm Travel claims to have a base of around 13 million customers, a threefold increase over the user base in FY17. While significant, it is but a fraction of Paytm's wallet user base of more than 300 million.

Why the interim Budget will be different this time

Why the interim Budget will be different this time

Rediff.com15 Nov 2018

There was no law that prevented the government from presenting a sixth full Budget, or something similar to it.

IT cos on edge as major deals come up for renewal

IT cos on edge as major deals come up for renewal

Rediff.com25 Apr 2017

Sixteen major contracts worth nearly $14 billion to be renewed by June 2018 but uncertainty looms large.

Zomato IPO: What leading brokerages say

Zomato IPO: What leading brokerages say

Rediff.com13 Jul 2021

Zomato's initial public offer (IPO) is scheduled to open for subscription on July 14 and is priced between Rs 72 - 74 per share. At the upper end of the price band of the offering, the company aims to raise Rs 9,350 crore. Most analysts have given a 'subscribe' rating to the issue for listing gains.

How BRICS Is Expanded Is Crucial

How BRICS Is Expanded Is Crucial

Rediff.com25 Jun 2022

With its political colour dominated by less than democratic trends, BRICS currently leaves some of us wondering -- where in this grouping is there an assurance that human freedom will be respected unconditionally? It would be nice to see the new members of BRICS drawn from the ranks of countries wedded to preserving and guarding human freedom, observes Shyam G Menon.

Sania Mirza again hits out at media

Sania Mirza again hits out at media

Rediff.com18 Feb 2017

Sania Mirza has launched a scathing attack on the country's media, saying a certain sections of it choose to highlight the negative news.

Wipro to log out of PC manufacturing business

Wipro to log out of PC manufacturing business

Rediff.com4 Dec 2013

After HCL Infosystems, another IT major Wipro has decided to shut down its manufacturing of computers and servers due to changing market scenario and consumer preferences.

Despite COVID crisis, this fintech is offering 10-12% salary hikes

Despite COVID crisis, this fintech is offering 10-12% salary hikes

Rediff.com31 Jul 2020

Niyo is also offering bonuses and ESOPs, taking the total stock grants to over Rs 100 crore for all eligible employees.

Cleartrip, Taj Hotels to spread wings in West Asia

Cleartrip, Taj Hotels to spread wings in West Asia

Rediff.com23 Oct 2019

Cleartrip acquired Saudi travel firm Flyin last July and it provides bilingual ground support service and itineraries for inbound tourists.

Digital push slows down banks' branch expansion plans

Digital push slows down banks' branch expansion plans

Rediff.com7 Jan 2018

Branch additions for most major banks in the current financial year do not correspond to the number of the past two years.

Vending it like Mercedes

Vending it like Mercedes

Rediff.com16 Nov 2016

The German auto maker is clawing back up the brand charts as it fights off competition from Audi, BMW in the Indian market.

Gourmet meals on wheels, 5-stars' latest success mantra

Gourmet meals on wheels, 5-stars' latest success mantra

Rediff.com4 Jul 2021

Since home-delivered meals from five-stars are cheaper by 15 to 20 per cent as compared to eating at the destination outside, food delivery has emerged as an important part of every restaurant's service portfolio.

Indirect tax collections up 5.1% in Apr-Sept

Indirect tax collections up 5.1% in Apr-Sept

Rediff.com20 Oct 2013

Government has set indirect tax collection target of Rs 5.65 lakh crore for 2013-14

How soon can Vistara fly international?

How soon can Vistara fly international?

Rediff.com16 Feb 2017

Vistara CEO Phee Teik Yeoh discusses the airline's expansion plans and challenges with Alnoor Peermohamed.

Budget making exercise starts, health outlay may get 50% boost

Budget making exercise starts, health outlay may get 50% boost

Rediff.com30 Nov 2020

Outlay for infra is also expected to see a significant increase in view of the government's Rs 111-trillion investment plan under the national infrastructure pipeline to develop social and economic infrastructure over five years.

AI creating jobs, not stealing them

AI creating jobs, not stealing them

Rediff.com9 Sep 2017

'More than 900 companies believe that the majority of their employees worry about AI's role in potential job losses.' 'It makes employees anxious about working with machines or AI applications and fuels resistance to change,' says a Capgemini report.

How Skoda plans to make India its 5th-largest market

How Skoda plans to make India its 5th-largest market

Rediff.com16 Mar 2019

With a presence in the value segment, better service quality, and lower ownership cost, Skoda India's director of sales and marketing Zac Hollis aims to make important changes. He tells Arindam Majumder how he plans to make India the company's fifth-largest market by 2023.

Benefits and risks of strategic investment

Benefits and risks of strategic investment

Rediff.com23 Oct 2009

Strategic investment gives the investing company access to resources at a fairly low cost.

IT majors prepare plan in line with demand revival

IT majors prepare plan in line with demand revival

Rediff.com10 Aug 2009

These companies are also reinforcing their product line, changing product offerings, focusing on 'recession-proof' sectors like pharma and healthcare, education, telecom and utilities to tide over the dip in volumes.