News for 'Customer Focus Services'

Is foreign Covid aid reaching the states in time?

Is foreign Covid aid reaching the states in time?

Rediff.com10 Jun 2021

'Technology is streamliming the entire process of aid distribution and making it transparent and digital.'

The race to adopt artificial intelligence

The race to adopt artificial intelligence

Rediff.com4 Jul 2017

Engineering product firms were among the first to embrace AI and machine learning. And the early adopters are reaping gains.

'FINDIT' launched to enhance e-commerce experience in Malaysia

'FINDIT' launched to enhance e-commerce experience in Malaysia

Rediff.com25 Mar 2014

FINDIT will provide access to information on 175,000 business listings.

6 Indian public sector banks will cease to exist from Wed

6 Indian public sector banks will cease to exist from Wed

Rediff.com31 Mar 2020

As per the mega consolidation plan, Oriental Bank of Commerce and United Bank of India will merge into Punjab National Bank (PNB); Syndicate Bank into Canara Bank; Andhra Bank and Corporation Bank into Union Bank of India; and Allahabad Bank into Indian Bank. Following this merger, PNB will become second largest after the SBI, Canara Bank fourth, Union Bank of India fifth and Indian Bank seventh biggest public sector lender.

Hire local: Infosys mantra in the Trump era

Hire local: Infosys mantra in the Trump era

Rediff.com27 Jan 2017

All major Indian IT services providers are keenly watching US President Donald Trump's potential actions on immigration law. Ayan Pramanik reports.

Domino's boys to deliver ITC atta, spices apart from hot pizzas

Domino's boys to deliver ITC atta, spices apart from hot pizzas

Rediff.com3 Apr 2020

A combo pack of ITC-owned Aashirvaad atta and spices including chili, coriander and turmeric powders will be available on Domino's app. The service will be available in Bengaluru first and will then be expanded to Noida, Mumbai, Kolkata, Chennai and Hyderabad.

How Ujjivan plans to give shape to Modi's financial inclusion dream

How Ujjivan plans to give shape to Modi's financial inclusion dream

Rediff.com1 Jun 2018

A well-run non-banking company has better margins than a bank, but the objective of setting up Ujjivan was to provide comprehensive financial inclusion, Ujjivan Small Finance Bank MD & CEO Samit Ghosh tells Anup Roy in an interview.

HOTTEST Skills At Campus Placements

HOTTEST Skills At Campus Placements

Rediff.com7 Sep 2021

'We are anticipating that the hiring trend will continue to see double-digit growth at least for the current financial year.'

RBI's priority lending norms may not mean quick relief for start-ups

RBI's priority lending norms may not mean quick relief for start-ups

Rediff.com14 Sep 2020

Seed and early-stage start-ups are high-risk businesses, rarely have collateral and only 1 in 10 of them makes it to becoming a viable company.

In a first, IFC to invest $35 mn in Manappuram

In a first, IFC to invest $35 mn in Manappuram

Rediff.com29 May 2019

Gold loan companies offer loans to financially-excluded customers and MSMEs by enabling them to monetise their gold without the need for documentary proof of income

Google to set up AI research unit in Bengaluru

Google to set up AI research unit in Bengaluru

Rediff.com19 Sep 2019

Apart from the Google team led by AI scientist Manish Gupta, the company will also partner with the research community across the country to focus on tackling challenges in fields like healthcare, agriculture, and education.

Want to run the MTNL help desk?

Want to run the MTNL help desk?

Rediff.com5 Apr 2005

Public sector telecom firms are gearing up to focus on customer care to match their private sector rivals with the Mahanagar Telecom Nigam Ltd inviting tenders for running helpdesk for its internet and broadband services in Delhi and Mumbai.

As data hacks rise, firms turn to bug bounty hunters

As data hacks rise, firms turn to bug bounty hunters

Rediff.com22 Jun 2021

Bug bounty hunters or independent ethical hackers are certified cybersecurity professionals or security researchers who crawl the web, scanning the systems for gaps through which hackers can sneak in and alert the companies, says Shivani Shinde.

RBS to cut 448 UK jobs, create 300 similar roles in India

RBS to cut 448 UK jobs, create 300 similar roles in India

Rediff.com16 Mar 2016

Back- and middle-office positions that support trading functions and provide technology services will be cut

Bandhan CMD: 'We have 28 million MSMEs to who we can lend'

Bandhan CMD: 'We have 28 million MSMEs to who we can lend'

Rediff.com19 Jun 2015

'If 99.99 per cent of these micro borrowers are good at repaying their loans, why can't we look at the SMEs and MSMEs and replicate the same model for them with our stringent risk management system,' Chandra Shekhar Ghosh, chairman and managing director of India's newest private sector bank, tells Prasanna D Zore/Rediff.com.

Leading auto makers post double-digit sales growth in July

Leading auto makers post double-digit sales growth in July

Rediff.com1 Aug 2021

Auto majors, including Maruti Suzuki India, Hyundai and Tata Motors, on Sunday reported high double-digit growth in their domestic passenger vehicle sales in July riding on stabilisation of macro-economic factors and better consumer sentiments. Similarly, Honda, Nissan, MG Motor and Skoda also reported healthy growth in their sales last month leveraging on improved market mood amid prevailing lower coronavirus infection rate, despite supply constraints of semi-conductors. The country's largest carmaker Maruti Suzuki India's (MSI) domestic sales increased by 39 per cent to 1,41,238 units last month as against 1,01,307 units in July 2020, the company said in a statement.

Post merger, Vodafone Idea posts Q3 loss of Rs 5,005 cr

Post merger, Vodafone Idea posts Q3 loss of Rs 5,005 cr

Rediff.com6 Feb 2019

The company added 95 lakh new 4G subscribers taking its total 4G subscriber base to 7.53 crore inching closer to its peer Bharti Airtel which reported 4G customer base of 7.7 crore.

Indian economy in better shape to tackle Covid 2nd wave: CEA Subramanian

Indian economy in better shape to tackle Covid 2nd wave: CEA Subramanian

Rediff.com17 Apr 2021

'Overall, compared to the previous episode, we are in a better shape because the vaccine is already out there and vaccination drives are proceeding'

Restaurant to jewellery, brands make a beeline for metaverse

Restaurant to jewellery, brands make a beeline for metaverse

Rediff.com21 Jun 2022

'We're seeing major Bollywood celebrities, fashion icons, and even movie studios all wanting to build Metaverse experiences'

Lessons for retailers from Big Bazaar, Godrej

Lessons for retailers from Big Bazaar, Godrej

Rediff.com18 Jul 2016

Godrej and Big Bazaar have stood out in the consumer goods and service spaces by acing the challenge of aligning innovation with outcome.

Infosys to create 250 new technology jobs in Ireland

Infosys to create 250 new technology jobs in Ireland

Rediff.com7 Dec 2015

The project is supported by the Department of Jobs through IDA Ireland.

C Vijaykumar on HCL Tech's growth strategy and NexGen products

C Vijaykumar on HCL Tech's growth strategy and NexGen products

Rediff.com4 May 2018

HCL Technologies is betting big on next-generation services and products that are likely to contribute 40 per cent of its revenues in 2-3 years.

Amazon's new Hyderabad campus is its largest in the world

Amazon's new Hyderabad campus is its largest in the world

Rediff.com22 Aug 2019

Amazon's single largest building is also the single largest building in Hyderabad city. Spread over 9.5 acres, this multi-storied building comprises of 290 conference rooms, casual and collaborative work spaces that will house 15,000 employees, along with private areas, interfaith prayer rooms, mothers room, quiet rooms, showers, unisex rest rooms and a huge cafeteria besides a helipad on the building roof.

Meru in search of profit track

Meru in search of profit track

Rediff.com28 Sep 2012

Meru Cabs, launched in 2006, has everything going for it: A credible brand, loyal customers and a transparent pricing mechanism and technology. But, the only thing missing is profits. Meru wants to change that now. Says Meru CEO Siddhartha Pawha: FY13 will be focused towards achieving the last target.

Direct tax collections to be monitored: FM

Direct tax collections to be monitored: FM

Rediff.com2 Sep 2010

During the meeting with chief commissioners and commissioners of income tax, customs and central excise in Mumbai, Mukherjee also expressed concerns over the slow growth in direct tax collections in the Mumbai zone.

The crouching tiger out to conquer the land of the dragons

The crouching tiger out to conquer the land of the dragons

Rediff.com12 Feb 2019

Nasscom and the Chinese government have given the task of creating a matchmaking platform to Zeta-V, set up in June 2017 in Shanghai by Sujit Chatterjee, former CEO of TCS China, and Rangarajan Vellamore, former CEO of Infosys China.

Tough 2016 for IT, bigger battle in 2017

Tough 2016 for IT, bigger battle in 2017

Rediff.com2 Jan 2017

'The industry growth in 2016< came from the new digital technology segment which grew at over 20%.' 'The challenge for the industry is that the legacy business makes up almost 80% of revenue.' 'Hence the urgency to transform into digital business.'

With revenue of $31 mn, ignio is another feather in TCS cap

With revenue of $31 mn, ignio is another feather in TCS cap

Rediff.com14 Aug 2018

ignio has more than 75 patents filed in the artificial intelligence, machine-learning and intelligent-automation space

Media & entertainment: Key issues ignored

Media & entertainment: Key issues ignored

Rediff.com2 Mar 2016

Union budget was mildly for cable broadcasting industry and DTH.

Sikka's first year ends with signs of progress for Infosys

Sikka's first year ends with signs of progress for Infosys

Rediff.com6 Aug 2015

The route to that target is clear in Sikka's mind.

Flipkart ups the ante in grocery battle with Amazon

Flipkart ups the ante in grocery battle with Amazon

Rediff.com9 May 2019

Flipkart Supermart is already live in Bengaluru, Chennai, Hyderabad and Delhi

Vodafone commits to invest Rs 13,000 cr in India

Vodafone commits to invest Rs 13,000 cr in India

Rediff.com13 Nov 2015

The investment was committed to by Vittorio Colao, CEO of Vodafone Group Plc.

As commodity prices rise, cars, home appliances to cost more

As commodity prices rise, cars, home appliances to cost more

Rediff.com25 Mar 2021

Metal prices from copper to aluminum and tin have shot up by about 7-32 per cent in the past three months.

India is a very special and important country: Zuckerberg

India is a very special and important country: Zuckerberg

Rediff.com15 Dec 2020

Facebook co-founder and CEO Mark Zuckerberg on Tuesday said India is a very special and important country with a remarkable entrepreneurship culture, as he sought to push deeper the just-launched payments services that allow users to make payments over WhatsApp. Last month, Facebook-owned WhatsApp received approval from the National Payments Corporation of India (NPCI) for rolling out its payments services in India. In 2018, WhatsApp started testing its UPI-based payments services in India -- a global first -- with about a million users.

At 25, can Jet Airways restore its earlier leadership position?

At 25, can Jet Airways restore its earlier leadership position?

Rediff.com4 May 2018

A resurgent SpiceJet is spreading its wings and Vistara is set to challenge Jet on long-haul routes in the coming years.

Sensex ends lower ahead of RBI policy call

Sensex ends lower ahead of RBI policy call

Rediff.com5 Dec 2017

The broader NSE Nifty too slipped by 9.50 points, or 0.09 per cent, to end at 10,118.25

This start-up can help the next 100 million loan seekers

This start-up can help the next 100 million loan seekers

Rediff.com22 Sep 2017

Credit Vidya helps lenders assess credit and fraud risk for thin-file and new-to-credit customers.

MFIs' collections rebound in a big way, but delinquencies may surge

MFIs' collections rebound in a big way, but delinquencies may surge

Rediff.com8 Sep 2020

A vast majority of borrowers are in the essential services' supply chain with tiny and micro businesses, and this has sprung back.